Shipping Policy

Shipping Fee

  • Standard Shipping: We offer standard free shipping.
  • Express Shipping:  We offer paid express shipping (Price depends on region)

Shipping Time

  • Processing time :1-4 business days (excluding statutory holidays)
  • Standard Shipping: 6-14 business days (Totally 7–18 days)
  • Express Shipping: 4-8 business days (Totally 5–13 days)

Customs Import Duty

  • We offer free shipping and tax-free on all orders.

Shipping Policy:

During order processing period (before your order is fulfilled), you can contact our service to change your shipping information (Cannot change country).

For declaration required parcel that holding in local customs, We will assist you with your customs declaration, and customers should be actively dealing with it. If you fail to declare in time or reject to pay tariff and cause the package is returned by your local customs, we will not issue a refund.

For failed delivery order in last-mile-delivery, we or your local postal office will contact you for pickup. If you fail to pick up in time and cause the package is returned by your local postal service, we will not issue a refund.

Note: Shoe boxes will be automatically removed if you order multiple pairs of shoes at a time. Please email Maryjanecanlas78@gmail.com or leave a message to our Live Service if you request boxes.